LEGAL DOCUMENT

Privacy Policy

Accuvice Solutions Limited operates the website https://accuvice.ng/. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Service.

Effective Date: December 31, 2024
Version 1.0

1. Information We Collect

We collect personal data to provide and improve our Service. The information we collect includes:

1.1 Personally Identifiable Information (PII)

  • Name
  • Phone number
  • Email address
  • Postal address
  • Job title and company details
  • 1.2 Log Data

    When you visit our website, we collect information that your browser sends, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited and time spent on them
  • Date and time of access
  • Referring site details
  • 1.3 Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies through your browser settings.

    3. How We Use Your Information

    We process collected information to:

    - Provide, operate, and improve our Service - Respond to inquiries and provide customer support - Conduct marketing, promotional, and communication activities using Zoho Campaigns - Facilitate online client engagements via Zoho Meetings - Comply with legal obligations and protect data subjects' rights

    4. Data Subject Rights

    As a data subject, you have the following rights under applicable data protection laws:

    Right to Access

    Request a copy of the personal data we hold about you.

    Right to Rectification

    Request corrections to inaccurate or incomplete data.

    Right to Erasure

    Request deletion of your personal data, subject to legal limitations.

    Right to Restrict Processing

    Request limitation on how we use your data.

    Right to Data Portability

    Request transfer of your data to another service provider.

    Right to Object

    Object to the processing of your personal data based on legitimate interests.

    Withdraw consent where processing is based on consent.

    5. Process for Exercising Your Rights

    To exercise your rights, please contact us at compliance@accuvice.ng with a clear request.

    We will respond within 30 days as mandated by the Nigeria Data Protection Regulation 2023, and we may require verification of your identity to process requests.

    6. Third-Party Service Providers

    We may engage third-party companies to assist in operating our Service, including:

    Service Providers

  • Zoho Meetings - for online client engagements
  • Zoho Campaigns - for marketing and communication
  • IT service providers, analytics platforms, and payment processors
  • These providers have access to your personal data solely for performing tasks on our behalf and are contractually obligated to maintain its confidentiality.

    7. Data Security

    We implement adequate security measures to protect your personal information.

    However, no online transmission is 100% secure. While we strive to use industry-standard security practices, we cannot guarantee absolute security.

    8. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

    10. Updates to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

    We encourage users to review this policy regularly.

    11. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us at:

    Email

    compliance@accuvice.ng

    Address

    360 Herbert Macaulay Way

    Yaba, Lagos, Nigeria

    Questions About Your Privacy?

    Our compliance team is here to help. Reach out for any privacy-related inquiries.