LEGAL DOCUMENT

Terms of Service

Please read these terms carefully before using our services. By accessing or using our Service, you agree to be bound by these terms.

Effective Date: December 31, 2024
Version 1.0
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Table of Contents

1. Acceptance of Terms

By accessing or using the services provided by Accuvice Solutions Limited ("Accuvice," "we," "our," or "us"), including our website at https://accuvice.ng/ (the "Service"), you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

These Terms of Service, together with our Privacy Policy, govern your relationship with Accuvice Solutions Limited.

2. Our Services

Accuvice Solutions Limited provides the following services:

Data Protection & Compliance

  • Data protection compliance audits and assessments
  • NDPA, GDPR, and international compliance consulting
  • Data Protection Impact Assessments (DPIA)
  • Privacy policy development and implementation

    • Training & Education

  • Data protection certification training
  • Corporate awareness programs
  • Professional development courses

    • AI Governance

  • AI ethics and governance consulting
  • Algorithm auditing and bias assessment
  • AI compliance framework development

    • Management Systems

  • ISO certification consulting
  • Quality management system implementation
  • Information security management

    • All services are provided subject to separate engagement agreements where applicable.

    3. User Obligations

    When using our Service, you agree to:

    Account Responsibilities

  • Provide accurate and complete information during registration
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

    • Acceptable Use

  • Use the Service only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt the Service
  • Not upload malicious code or content
  • Respect the intellectual property rights of others

    • Professional Conduct

  • Engage with our team professionally and respectfully
  • Provide timely information required for service delivery
  • Honor agreed payment terms and schedules

    • 4. Intellectual Property

    Our Intellectual Property

    All content, materials, and intellectual property on our Service, including but not limited to text, graphics, logos, images, software, and documentation, are owned by or licensed to Accuvice Solutions Limited.

    You may not: - Copy, modify, or distribute our content without permission - Use our trademarks or branding without authorization - Reverse engineer any software or systems - Create derivative works based on our materials

    Your Content

    You retain ownership of any content you submit to us. By submitting content, you grant us a license to use it for providing our services.

    Training Materials

    Training materials provided during courses remain our intellectual property. Participants may use them for personal reference but may not redistribute or commercialize them.

    5. Payment Terms

    Pricing

  • Service fees are as quoted in proposals or published on our website
  • All prices are in Nigerian Naira (NGN) unless otherwise stated
  • Prices may be subject to applicable taxes

    • Payment Schedule

  • Payment terms are specified in individual service agreements
  • Standard terms require payment within 30 days of invoice
  • Advance payment may be required for certain services

    • Late Payment

  • Late payments may incur interest charges
  • We reserve the right to suspend services for overdue accounts
  • Collection costs may be added to outstanding balances

    • Refunds

  • Refund policies vary by service type
  • Training course refunds are subject to our cancellation policy
  • Consulting fees are generally non-refundable once work has commenced

    • 6. Confidentiality

    Our Commitment

    We treat all client information as confidential and will not disclose it to third parties except:

  • As required to deliver our services
  • With your explicit consent
  • As required by law or regulatory authorities

    • Your Obligations

    You agree to maintain confidentiality regarding:

  • Proprietary methodologies shared during engagements
  • Pricing and commercial terms
  • Any information marked as confidential

    • Duration

    Confidentiality obligations survive the termination of our business relationship for a period of 5 years, unless otherwise agreed in writing.

    7. Limitation of Liability

    Disclaimer

    Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee:

  • Specific compliance outcomes
  • Regulatory approval or certification
  • Error-free or uninterrupted service

    • Liability Cap

    To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.

    Exclusions

    We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from third-party actions
  • Force majeure events

    • Your Responsibility

    You acknowledge that compliance decisions and implementations remain your responsibility. Our advice and recommendations do not constitute legal advice.

    8. Indemnification

    You agree to indemnify and hold harmless Accuvice Solutions Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

    - Your use of our Service - Your violation of these Terms - Your violation of any third-party rights - Any content you submit or provide to us - Your negligence or willful misconduct

    This indemnification obligation survives the termination of these Terms and your use of our Service.

    9. Termination

    By You

    You may terminate your use of our Service at any time by:

  • Closing your account
  • Providing written notice for ongoing service agreements
  • Following the termination provisions in your service contract

    • By Us

    We may suspend or terminate your access if you:

  • Violate these Terms of Service
  • Fail to pay for services rendered
  • Engage in fraudulent or illegal activities
  • Provide false or misleading information

    • Effect of Termination

    Upon termination:

  • Your access to the Service will cease
  • Outstanding payments become immediately due
  • Confidentiality obligations continue to apply
  • We may retain data as required by law

    • 10. Governing Law & Disputes

    Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

    Dispute Resolution

    In the event of any dispute arising from these Terms:

  • The parties shall first attempt to resolve the matter through good-faith negotiation
  • If negotiation fails, the dispute may be referred to mediation
  • Unresolved disputes shall be subject to the jurisdiction of Nigerian courts

    • Venue

    Any legal proceedings shall be conducted in Lagos, Nigeria.

    Class Action Waiver

    You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits.

    11. General Provisions

    Entire Agreement

    These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Accuvice Solutions Limited.

    Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

    Waiver

    Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

    Assignment

    You may not assign your rights under these Terms without our prior written consent. We may assign our rights to any affiliate or successor.

    Force Majeure

    We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

    Notices

    Legal notices should be sent to our registered address or via email to legal@accuvice.ng.

    12. Contact Information

    For questions about these Terms of Service, please contact us:

    Legal Department

  • Email: legal@accuvice.ng
  • Phone: +234 (0) 800 123 4567

    • Registered Office

    Accuvice Solutions Limited

    360 Herbert Macaulay Way

    Yaba, Lagos, Nigeria

    Business Hours

    Monday - Friday: 9:00 AM - 5:00 PM (WAT)

    For privacy-related matters, please contact our Data Protection Officer at compliance@accuvice.ng.

    Questions About Our Terms?

    Our legal team is available to clarify any questions you may have about these terms.

    Contact Legal TeamPrivacy Policy